How can I reach Stamp Story’s customer support?
You can contact our customer support team via email at info@stampstory.com, or you can fill out the form on this page. We aim to respond within 24-48 hours.
What are your customer service hours?
Our customer service team is available Monday to Friday, from 9 AM to 6 PM (IST), excluding public holidays.
Where is Stamp Story based?
Stamp Story is based in Mumbai, India. Our garments are handcrafted by artisans across various regions in India, blending traditional techniques with modern designs.
What should I include when contacting customer support?
When contacting our support team, please provide your order number (if applicable), a brief description of your inquiry, and any relevant details (such as photos for damaged items). This helps us resolve your issue faster.
How soon can I expect a reply after contacting customer support?
Our team aims to respond to all inquiries within 24-48 hours, Monday to Friday. During busy periods, it may take slightly longer, but rest assured, we’ll get back to you as soon as possible.
FAQs
Frequently Asked Questions
