Last Updated: 11-Oct-2024

Welcome to StampStory. By accessing our website (stampstory.in) or making a purchase, you agree to comply with the following terms and conditions. These terms apply to all visitors, customers, and users of the site. Please read them carefully before using the website.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to be bound by these Terms and Conditions, including any future modifications. If you do not agree with these terms, you should not use the site or make any purchases.

2. Eligibility

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You also warrant that the information provided by you is true and accurate.

3. Account Registration

To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password. StampStory is not liable for any loss or damage caused by unauthorized access to your account.

4. Product Descriptions

We strive to ensure that all product descriptions, images, and prices are accurate. However, minor differences may exist between product images and the actual products due to variations in color settings on monitors or device screens.

We reserve the right to make changes to product descriptions, pricing, and availability without prior notice. If any product ordered is unavailable, we will notify you as soon as possible and provide alternative options or a refund.

5. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Prices may vary due to promotions or sales and are subject to change without notice.

We accept the following payment methods:

• Credit/Debit cards
• Net Banking
• UPI
• Wallets (e.g., Paytm, Google Pay)

By placing an order, you authorize us to charge the total order amount to the payment method you provided. If your payment fails, your order will not be processed.

6. Shipping and Delivery

We ship products within India and internationally. Shipping charges, delivery timelines, and methods vary based on your location and order size. These details are provided at checkout.

StampStory is not responsible for delays caused by factors beyond our control, including natural disasters, strikes, or transportation disruptions.

7. Order Cancellation

You may cancel your order before it has been dispatched by contacting our customer service team at info@stampstory.in or calling 8655660775. Once an order has been shipped, it cannot be canceled.

8. Returns and Exchange

We offer a 10-day Exchange policy for eligible products from the date of delivery. To initiate a return, please contact us at info@stampstory.in or call 8655660775with your order details. Returned products must be in unused, original condition with all packaging and tags intact.

Refunds will be processed after the returned product is inspected. The refund amount will be credited to your original payment method within 7-10 business days.

Please refer to our Return and Refund Policy for more details.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of StampStory or its licensors and is protected under applicable copyright and trademark laws. You are not permitted to reproduce, modify, distribute, or use any content without our prior written permission.

10. Prohibited Activities

While using our website, you agree not to:

• Engage in any fraudulent or unlawful activities.
• Interfere with the security of the website or attempt to gain unauthorized access.
• Use any automated tools (such as bots) to interact with the website.
• Post or transmit any harmful, defamatory, or offensive content.

Violation of these terms may result in suspension or termination of your access to the site.

11. Limitation of Liability

StampStory shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. This includes damages from data loss, personal injury, or any other financial loss arising from transactions or use of the website.

12. Indemnification

You agree to indemnify and hold StampStory, its employees, affiliates, and partners harmless from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from your use of the website or breach of these terms.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

14. Changes to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.

15. Contact Us

For any queries regarding these Terms and Conditions, please contact us:

• Email: info@stampstory.in
• Phone: +918655660775
• Address: 23/3 HEDAVKAR BLDG. NO.-1, GOKHALE ROAD, DADAR (West), MUMBAI – 400028